Sunday, 22 April 2012
Communication is one of the most important factor that builds trust in an outsourcing or online office environment, and as an online worker you must expect that you will be micro-managed in the first month or weeks of your job.

Micro management in outsourcing scene simply means that you are required to communicate with your clients on every short time window given. You are expected to report even minute details of your progress couple of times in a day.

An effective communication is a way to build trust and eventually fortify strong relationship with your off shore clients or employer.

To give you an idea, we list down some tools that are highly helpful in building an effective communication and an open flow of colloquy among workers and employers. They are:

1. Skype


It is a free tool and probably one of the best business communication tools available. It is free and easy to use. Simply create an account to their site skype.com. The registration is easy and simple, then finally they will give you a link to a patch where you will be downloading and later installing the app.

Skype is a more preferred communication tool by outsourcers and employers abroad compared to Google Talk and Yahoo Chat. But you may also find it helpful if you also have available accounts to be used in Yahoo and Google.

2. Mozilla Thunderbird


It is a free email client application tool that lets you receive and respond to your emails. What I like about this aside from being free is that it is light weight and very simple to use. You are readily notified when someone emails you or your email address receives a message via desktop popup notifier (below).

3. CrossLoop


It is a collaboration tool that lets you share your desktop with someone and have him a temporary control of your PC while you are connected.

It is almost the same as Skype's screen share, but this one can let the 2nd party remotely control your PC. This is a good tool especially when something is wrong on the 2nd party's PC that needs collaboration, this tools ure is the thing.

Oh yes, it is just like Team Viewer, only simpler.

For now, just 3. More will come, so stay tuned!

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ABOUT US! Online Filipino Workers' Blog or OFW Speak is a hub design to give aspiring Filipino Workers succeed with their online career. It can be a reference of materials for you to learn.

 

As an online worker, it is a privilege to bring back to the community what I had learned from it. It took me 2 years to fully master my craft as a web developer without any formal education. What I got is passion and willingness to learn.

 

So for this, I collaborated with other online workers and started this blog that will include tips that will make your online career more fulfilling. We may not fully attend your needs as an online worker but we are sure that we wille xtend the best of our efforts to share whatever knowledge we have gained from years of experience. May you find this blog or hub useful!